Governing Smart Cities

Policy benchmarks for ethical and responsible smart city development

COVID-19 has revealed the full extent of vulnerabilities of cities and urban areas in the face of large-scale disruptions. Confronted with the biggest public health crisis and economic challenges of the modern times, city leaders globally are working towards improving public health infrastructure and overall responsiveness.

Mitigate risks

Smart city technologies are key to boosting recovery and building resilience to future shocks, while also driving efficiencies and improving quality of life. As cities invest in and deploy new technologies, it is imperative to implement governance policies to prevent and mitigate risks around privacy, cybersecurity, and sustainability.

Policy roadmap

A collaboration between the World Economic Forum, the G20 Global Cities Alliance and consultancy form Deloitte seeks to guide cities in the governance of smart technology. Following the G20 agreement in 2019, the G20 Global Smart Cities Alliance was established to help cities identify and adopt foundational policies for smart city technologies. The Alliance created a policy roadmap around five core principles along with corresponding model policies as guidelines for cities.


36 “pioneer cities” participated in an assessment to evaluate the usefulness of the policy roadmap, and help move towards pilot schemes and policy benchmarks for other cities. The World Economic Forum report Governing Smart Cities: Policy Benchmarks for Ethical and Responsible Smart City Development, which captures the findings from this review as well as from five supporting benchmark reports dedicated to each of the model policies.

Download the executive summary:

View the full report:

Written by: editors Smart City Hub

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